Our customer care team is here for you, going above and beyond to make sure you’re happy.
If for any reason you’re not happy with your purchase, please tell us immediately. We offer a full money-back guarantee for all online purchases.
It’s ok if you changed your mind. These things happen.
If the product is faulty, we will refund your money or send you a new item – your choice.
If you purchased the wrong size or we sent the wrong item, we’ll swap it over no questions asked.
If for any other reason you are not satisfied. We will aim to resolve the issue as soon as possible.
Refunds & Exchanges
To start the process, please send us an email with the following information:
- Your name
- Order number
- The issue (faulty product, wrong size)
- What you’d like (exchange or refund)
You have 30 days from the date of purchase to issue the return request form. After 30 days from the date of your initial purchase, you will not be eligible to exchange or refund your item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Your money will be refunded by the same method you paid for it. This may take between 5 and 14 business days, depending on your payment method.
NOTE: Unfortunately, we cannot accept returns on sale items or gift cards.
If you have any questions, please don’t hesitate to contact us.